After-Sale Service

Service Promise

After-Sale Service

Alif Boiler Company Ltd. spares no effort to make sure after-sales service considerately and responsibly to solve problems for customers. After equipment runs into operation, our highly-trained after-sale service specialists are available not only to solve your troubles, manage your feedback with higher efficiency and professionalism but also to offer on-site technical guidance and training about installation, debugging, and daily maintenance if it is needful, Alif Boiler after-sale service is a service to help you solve any troubles! Once sales start, service is endless. Promise & Technology, You deserve it! Acting with great morals, taking great responsibilities, and making great achievements, Alif Boiler is moving on and will achieve its ultimate goal of becoming the leader of the boiler industry!

Pre-sales services:

  1. 24-hour online customer service and professional technical support.
  2. We help customers choose the best boiler model according to the different requirements of different industries. Design a specific boiler and efficient energy utilization scheme for customers and provide relevant technical data.
  3. Before delivery, we will provide basic drawings, layout, boiler room layout, etc.

Service in the sale:

We keep on-line 24 hours, keep close contact in the production process, ensure the quality of products and on-time delivery.

After-sale service:

  1. Provide the complete of original spare parts for customers.
  2. Provide installation and commissioning services for foreign engineers.
  3. Our engineers will train boiler workers to ensure their safe operation. For installation and training, the buyer shall bear all related expenses (accommodation and food, round-trip air tickets).
  4. ALIF BOILER will also provide users with life-long technical services and operation guidance for boilers.